Privacy Policy
1. Introduction
Welcome to Sotera Materials ("Sotera Materials," "we," "us," or "our"). We operate the website located at soteramaterials.com (the "Site").
This privacy policy explains how we collect, use, protect, and disclose information in connection with your use of the Site. By using the Site, you agree to the collection and use of information as described in this policy. Terms not otherwise defined here carry the same meaning given to them in our terms of use, which together with this policy make up your agreement with us.
2. Definitions
- Sotera Materials refers to the website soteramaterials.com, operated by [Sotera Materials, Inc.].
- Personal data means information relating to an identified or identifiable individual.
- Usage data is information collected automatically through your use of the Site, such as pages visited or time spent on a page.
- Cookies are small files stored on your device by your browser.
- Data controller refers to the party that determines why and how personal data is processed. For this policy, that is us.
- Data processors (or service providers) are third parties who process data on our behalf.
- User means anyone using the Site.
3. Information we collect
Personal data
When you submit a form on the Site (for example, to join a waitlist, request information, or get in touch), we may collect personally identifiable information, which may include:
- Name
- Email address
- Company or organization
- Any other information you choose to include in your message
We may use this information to respond to your inquiry, keep you updated on Sotera Materials, or send occasional news and updates. You can opt out of any of these communications at any time by emailing us at warren@soteramaterials.com.
Usage data
We automatically collect certain information when you visit the Site, including your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data. If you access the Site from a mobile device, this may also include device type, unique device identifiers, and mobile operating system.
Cookies and similar technologies
We use cookies and similar tracking technologies to operate and improve the Site. These may include:
- Session cookies, to operate the Site
- Preference cookies, to remember your settings
- Security cookies, for security purposes
- Analytics cookies, to understand how visitors use the Site
You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not function properly without them.
4. How we use your data
We use the information we collect to:
- Operate, maintain, and improve the Site;
- Respond to inquiries and provide information you've requested;
- Send updates, news, or communications you haven't opted out of;
- Understand how the Site is used, and detect and fix technical issues;
- Meet legal obligations; and
- Fulfill any other purpose you've given us your consent for.
5. Retention of data
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Usage data is generally retained for shorter periods, except where it's needed for security, functionality, or legal reasons.
6. Transfer of data
Your information may be transferred to, and stored on, servers located outside your country of residence, where data protection laws may differ. If you're located outside the United States and choose to provide us information, that information will be transferred to and processed in the United States. By using the Site, you consent to this transfer. We take reasonable steps to ensure your data is handled securely wherever it's processed.
7. Disclosure of data
We may share personal information:
- With service providers who help us operate the Site (for example, hosting or analytics providers), bound by confidentiality obligations;
- For legal reasons, if required by law or in response to a valid request from a public authority;
- In a business transaction, such as a merger, acquisition, or asset sale; or
- With your consent, in any other circumstances.
We do not sell your personal information.
8. Security of data
We take reasonable, industry-standard measures to protect your data. That said, no method of transmission over the internet or electronic storage is completely secure, and we can't guarantee absolute security.
9. Your data protection rights (GDPR)
If you're in the European Union or European Economic Area, you have rights under the GDPR, including the right to:
- Access, correct, or delete your personal data;
- Restrict or object to our processing of your data;
- Request data portability; and
- Withdraw consent at any time.
To exercise any of these rights, email us at [insert contact email]. We may ask you to verify your identity before acting on a request. You also have the right to lodge a complaint with your local data protection authority.
10. California privacy rights (CalOPPA and CCPA)
If you're a California resident, you have the right to know what personal information we collect about you, request its deletion, and opt out of its sale. We do not sell personal information. To exercise these rights, contact us at [insert contact email].
Visitors can browse the Site anonymously. We'll note any changes to this policy on this page.
Do not track
We currently do not respond differently to Do Not Track browser signals, but we don't use advertising cookies to track you across third-party sites.
11. Analytics
We may use third-party analytics providers, such as Google Analytics, to help us understand how visitors use the Site. These providers may use cookies to collect this information. You can learn more about Google's privacy practices at policies.google.com/privacy.
12. Links to other sites
The Site may contain links to third-party websites we don't operate. We aren't responsible for the content, privacy practices, or policies of any third-party site, and encourage you to review their privacy policies before providing any information.
13. Children's privacy
The Site is not directed at children under 16, and we don't knowingly collect personal data from them. If you believe a child has provided us personal data, please contact us so we can remove it.
14. Changes to this privacy policy
We may update this policy from time to time. Changes take effect as soon as they're posted on this page, and we'll update the effective date above. We encourage you to review this page periodically.
15. Contact us
If you have questions about this privacy policy, reach out to us at:
Sotera Materials, Inc.
Sotera Materials Incorporated, 2044 Franklin Street, Oakland, CA 94612.