Terms of Service
The website located at soteramaterials.com (the "Site") is operated by [Sotera Materials, Inc.] ("Company," "we," "us," or "our"). These terms of use ("Terms") govern your access to and use of the Site. Any additional guidelines or rules posted on the Site in connection with specific features are incorporated into these Terms by reference.
By accessing or using the Site, you accept these Terms on behalf of yourself or the entity you represent, and you confirm you have the authority to do so. You may not use the Site if you are under 18 years old. If you don't agree to these Terms, please don't use the Site.
1. Use of the Site
1.1 License
Subject to these Terms, we grant you a non-transferable, non-exclusive, revocable, limited license to access and use the Site for your own personal or internal business use.
1.2 Restrictions
You agree not to:
(a) license, sell, rent, lease, distribute, host, or otherwise commercially exploit the Site or any of its content;
(b) modify, create derivative works from, disassemble, or reverse engineer any part of the Site;
(c) use the Site to build a competing product or service; or
(d) copy, reproduce, republish, or transmit any part of the Site except as these Terms expressly allow.
Any future updates or additions to the Site are also subject to these Terms.
1.3 Modification of the Site
We may modify, suspend, or discontinue the Site, in whole or in part, at any time, with or without notice, and without liability to you.
1.4 Ownership
All intellectual property rights in the Site, including copyrights, trademarks, and trade secrets, belong to us or our licensors. Nothing in these Terms transfers any of those rights to you, other than the limited license described in Section 1.1.
2. Submissions and feedback
If you submit information through a form on the Site, including inquiries, feedback, or suggestions, you agree that we may use that information to respond to you and to improve the Site. We'll treat any feedback you share as non-confidential and non-proprietary, and you agree not to submit information you consider confidential through the Site.
3. Third-party links
The Site may contain links to third-party websites. We don't control, and aren't responsible for, the content or practices of any third-party site. Visiting a linked site is at your own risk, and that site's own terms and privacy practices will apply.
4. Disclaimers
The Site is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We don't warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Some jurisdictions don't allow the exclusion of implied warranties, so this section may not fully apply to you.
5. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the Site, even if we've been advised of the possibility of such damages. Your use of the Site is at your own risk.
Some jurisdictions don't allow these limitations, so they may not fully apply to you.
6. Indemnification
You agree to indemnify and hold us (and our officers, employees, and agents) harmless from any claim or demand, including reasonable attorneys' fees, arising from your use of the Site or your violation of these Terms or applicable law.
7. Term and termination
These Terms remain in effect while you use the Site. We may suspend or restrict access to the Site at any time, for any reason, at our discretion. Sections that by their nature should survive termination, including Sections 1.2, 1.4, and 4 through 9, will continue to apply after these Terms end.
8. Governing law and disputes
8.1 Governing law
These Terms are governed by the laws of [State/jurisdiction], without regard to conflict-of-law principles.
8.2 Informal resolution first
If a dispute arises between you and us, we'd like the chance to resolve it informally. Before pursuing a formal claim, please contact us at [insert contact email] with a description of the issue, and we'll make a good-faith effort to work it out with you directly.
8.3 Arbitration
If we can't resolve a dispute informally, both you and we agree that it will be resolved through binding, individual arbitration rather than in court, except that either party may bring an individual claim in small claims court, or seek injunctive relief in court for intellectual property infringement. This means you're giving up the right to a jury trial and to participate in a class action.
[This is placeholder arbitration language. Arbitration clauses are jurisdiction-sensitive and carry real legal weight, so we'd recommend having counsel review and finalize this section, including which arbitration provider and rules to name, before publishing.]
9. General
9.1 Changes to these terms
We may update these Terms from time to time. If we make material changes, we'll post the updated Terms on this page with a new "Last revised" date. Continuing to use the Site after changes take effect means you accept the updated Terms.
9.2 Electronic communications
By using the Site, you consent to receive communications from us electronically, and agree that any notices or disclosures we provide electronically satisfy any legal requirement that they be in writing.
9.3 Entire agreement
These Terms, together with our privacy policy, make up the entire agreement between you and us regarding the Site. If any provision is found unenforceable, the rest of these Terms remain in effect. Our failure to enforce any part of these Terms isn't a waiver of our right to do so later.
9.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
9.5 Copyright and trademarks
Copyright © 2026 Sotera Materials, Inc. All rights reserved. All trademarks, logos, and service marks displayed on the Site belong to us or their respective owners. You may not use them without prior written permission.
10. Contact us
Sotera Materials, Inc.
Sotera Materials Incorporated, 2044 Franklin Street, Oakland, CA 94612